PRIVACY POLICY

We are pleased that you are visiting our website and accordingly about your interest in our company and our products. The protection of your personal data is very important for us. The CAMPER CLUB  (hereinafter “Camper Club”, “we” or “us”) attaches great importance to the security of the data of the users and the compliance with provisions under data protection law.

Our websites can contain links to websites of other providers to which this privacy statement does not apply. We have no knowledge of which possible data are collected by the operators of these sites and we have no influence on this either. You can obtain information in the data protection notice of the respective site.

We will inform you in detail below about the handling of your data.

Definitions
The privacy statement is based on the terms of the General Data Protection Regulation (GDPR).

– “Personal data “ is all information, which refers to an identified or identifiable natural person (hereinafter “data subject”) (Art. 4 No. 1 GDPR). Your personal data include information such as your master data (first and last name, address and date of birth), your contact data (phone number, e-mail address), your invoice data (bank detail data) and a lot more.

– “Processing” is each activity carried out with or without the help of automated processes or each such series of activities in connection with personal data such as the collection, entry, organisation, arrangement, storage, adjustment or change, the reading out, request, use, disclosure by transmission, distribution or any other form of provision, the comparison or the linking, the restriction, erasure or destruction.

– “Data subject” is each identified or identifiable natural person, whose personal data are processed by the data controller responsible for the processing.

– “Data controller” is the natural person or legal entity, authority, institution or other body, which makes the decision alone or jointly with others about the purposes and means of the processing of personal data. If the purposes and means of this processing are stipulated by Union law or the law of the member states then the data controller respectively the certain criteria of his appointment can be envisaged according to Union law or the law of the member states.

– “Contract data processor” is a natural person or legal entity, authority, institution or other body that processes personal data by order of the data controller.

– “Recipient” is a natural person or legal entity, authority, institution or other body to which personal data are disclosed, irrespective whether it concerns a third party or not. Authorities, which possibly receive personal data within the scope of a certain investigation order according to Union law or the law of the member states, shall however not be deemed as recipients.

– “Third party” is a natural person or legal entity, authority, institution or other body, apart from the data subject, the data controller, the contract data processor and the persons, who are authorised to process the personal data under the direct responsibility of the data controller or the contract data processor.

– “Consent” is each announcement of intention unmisunderstandably submitted voluntarily by the data subject for the certain case in an informed manner in the form of a declaration or any other clear, confirming act, with which the data subject gives to understand that he or she agrees with the processing of the personal data relating to them.

Use of cookie tracking
We use so-called cookies on our websites in order to make the visit to our website attractive and to enable the use of certain functions. This concerns a standard internet technology for the storage and to call login and other use-related information for all users of our websites. Cookies are small text files, which are placed on your terminal device, they enable us among others to store user settings so that our websites can be displayed in a format that is customised for your device. Several of the cookies used by us are deleted again after the end of the browser session, therefore after your browser is closed (so-called session cookies). Other cookies remain on your terminal device and enable us or our partner companies to recognise your browser the next time you visit the website (so-called permanent cookies).

You can set your browser so that you are informed about the setting of cookies and can make individual decisions about their acceptance or exclude the acceptance of cookies for certain cases or generally. The cookies can furthermore be deleted subsequently in order to remove data that websites have filed on your computer. You can find an instruction for this purpose quickly in the internet. The deactivation of the cookies can lead to several restrictions to the functionality of the websites.

About Cookies
Cookies are small text files that are used by websites to make the user experience more efficient.
By law, we may store cookies on your device if they are absolutely necessary for the use of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third parties that appear on our pages.
You can change or withdraw your consent at any time from the cookie statement on our website.
Please read our privacy policy to learn more about who we are, how to contact us and how we process personal data.

Deactivate or remove cookies (Opt-Out)
Each web browser offers possibilities in order to restrict and delete cookies. You can find further information in this respect on the following websites:
– Internet Explorer: support.microsoft.com/de-de/help/17442
– Firefox: support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
– Google Chrome: support.google.com/chrome/answer/95647
– Safari: support.apple.com/de-de/HT201265

Prevent storage of the cookies
You can prevent the storage of the cookies by a corresponding setting of your browser software; however we would like to point out that in this case you will, if applicable, not be able to use all functions of this website in full. By the use of this website you declare that you agree with the processing of the data collected about you by Google in the manner as described above and for the previously mentioned purpose.

Anonymous data collection
You can visit our site without actively providing any details relating to your person. However, we will automatically store access data each time the website is called (server log files) such as e.g. the name of your internet service provider, the used operating system, the website, from which you visit us, the date and the duration of the visit or the name of the requested file, as well as for security reasons, e.g. for the recognition of attacks on our websites, the IP address of the used computer for the duration of 7 days. These data are exclusively evaluated for improving our offer and do not allow any conclusions to be drawn about your person. These data will be not aggregated with other data sources. The legal basis for the processing of the data is Art. 6 Para. 1 GDPR. We process and use the data for the following purposes: 1. Provision of the websites, 2. Improvement of our websites and 3. Prevention and recognition of errors/malfunctions as well as of misuse of the websites. The data processing of this kind is carried out either to fulfil the contract via the use of our websites or we pursue a legitimate interest in ensuring the functionality and the error-free operation of the websites as well as adjusting these websites to the requirements of the users.

Use of Google Maps
We use Google Maps to present maps and to create route maps. Google Maps is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using this website you declare that you agree with the entry, processing as well as the use of the automatically collected data as well as the data entered by you by Google, one of its representatives or third party providers.

You can find the conditions of use for Google Maps under: www.google.com/intl/de_de/help/terms_maps.html

You can find further details in the data protection centre of google.de: Transparency and options as well as data protection provisions under policies.google.com/privacy

Use of Google Fonts
Service used: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Privacy: https://policies.google.com/privacy?hl=de&gl=de
Opt-Out-Link: https://tools.google.com/dlpage/gaoptout?hl=de or https://myaccount.google.com/
Legal Basis: Consent (Art. 6 para. 1 lit. a) GDPR)

Use of YouTube
Our website uses functions of the YouTube site offered by Google. The operator of the sites is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our sites fitted with a YouTube function, a connection will be established to the servers of YouTube. The YouTube server is notified which of our sites you have visited. If you are logged into your YouTube account you enable YouTube to allocate your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

You can find further information pertaining to the handling of user data in the privacy statement of YouTube under: www.google.de/intl/de/policies/privacy

Use of Instagram
Functions of the Instagram service are integrated on our sites. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account you can link the contents of our sites with your Instagram profile by clicking on the Instagram button. This way Instagram can allocate the visit to our sites to your user account. We would like to point out that we, as the provider of the sites, neither receive any knowledge of the contents of the transmitted data, nor of their use by Instagram. You can find further information in this respect in the privacy statement of Instagram: instagram.com/about/legal/privacy/

Contact form / Rental / Get a quote

On our site you have the possibility to send us rental request by using the  rental / get a quote form . Your details from the request form (contacts of your enquiry, subject of your enquiry and date, Pick Up location) including the contact data entered by you there (LAST NAME * EMAIL * PHONE  * DATES  * NUMBER OF ADULTS * NUMBER OF CHILDREN) will be stored in our company for the purpose of processing the enquiry and for the event of follow-up questions. The legal basis for the collection and processing of the data is Art. 6 Para. 1 GDPR. The Rental Get a Quote does not constitute a booking.

The data entered by you in the contact form will remain in our company until you request us to erase these, revoke your consent for the storage or the purpose for the data storage ceases to apply (e.g. after completed processing of your enquiry). Mandatory statutory provisions– in particular storage deadlines– shall remain unaffected.

E-mail contact
If you send us enquiries by e-mail or information your details (e-mail address, contents of your e-mail, subject of your e-mail and date) including the contact data entered by you there (first name, last name, if applicable phone number, address) will be stored by us for the purpose of processing the enquiry and for the event of follow-up questions. We will not forward these data without your consent. The legal basis for the collection and processing of the data is Art. 6 Para. 1 GDPR.

The user is pointed out that e-mails on the transmission channel may be read or changed without authorisation and unnoticed. Rental Alliance uses software to filter unsolicited e-mails (spam filter). E-mails can be rejected by the spam filter if these have been falsely identified as spam by certain features.

The data entered by you will remain in our company until you request us to erase these, revoke your consent for the storage or the purpose for the data storage ceases to apply (e.g. after the completed processing of your enquiry). Mandatory statutory provisions – in particular storage deadlines – shall remain unaffected.

Internal data transmission
We transmit your data internally to the several speciality departments in order to satisfy our contractual or statutory obligations. A data transmission or disclosure of your data shall only be carried out in the extent that is necessary for this purpose by complying with the relevant data protection regulations.

A transmission to further third parties may, if applicable, take place in order to fulfil our obligations (authorities, banks, social insurance funds, etc.).

We must disclose personal data if we are obligated to do so within the scope of ongoing court proceedings, owing to disposition, statutory or owing to applicable law (Art. 6 Para. 1 lit. f GDPR).

Existence of an automated decision-making including profiling
As a responsible company we waive an automatic decision making or a profiling.

Duration of the storage
We principally store your data as long as this is necessary to provide our services or if this was envisaged by the European legislator of directives and regulations or another legislator in laws or regulations, which the data controller responsible for the processing is subject to. In all other cases we erase your personal data after settlement of the purpose, with the exception of those data, which we must continue to store in order to fulfil legal obligations (e.g. we are obligated owing to tax and commercial law storage obligations to keep documents in reserve such as e.g. contracts and invoices for a certain period of time).

Rights of the data subjects
You have the right to information about the data stored by us, duration of the data, purpose and legal basis of the storage as well as origin and recipients of transmissions. Incorrect data are to be rectified, inadmissibly stored data or no longer required data are to be erased. Moreover the data subject has a right to object to restriction of the processing as well as the right to data portability.

This information will be created at your request. This information is free.

You additionally have the right to lodge a complaint directly at a supervisory authority.